imeem
` '

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time till GSP ended ITE life

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My Profile
studying in tampines ITE higher nitec in mechanical engineering

working part-time in Epicenter ION ORCHARD

20/4/1989

learning how to be a better man

take anythings but nt falsely incriminate~i hate it most

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today is for dreaming! tomorrow is for making the ...
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[ Image (c) AA]
[ Brushes @ M]
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Sunday, March 6, 2011

Do you get the great feeling when you served a customer and u could offer all the helped he/she needs.. but when they ask you about some specification about product which you are not so sure about, you would feel so down. Working in retailing would really provide alot of chance to meet all sorts of customer and different types of colleague.
  • customer
  1. demanding -demanding we excel in ever area
  2. appreciate- whatever small helped we had provide them
  3. proud-those who think they are rich and they are higher statues then us(sales person)
  4. rude- throw their cards/cash on cashier table
In my point of view, I thinks that if really want to have a good service provided by a sales person,the customer have to play a part too. example thanks for the help they provide, say please, and smile. This few step would allow the sales person to be more willing to help them.
For myself i'm more then willing to serve a customer for a very long time even if they do not buy anythings from mi at the end. Just that i provide them the info they need, helping them to get the better deal/more knowledge for somethings they do not know.

Today i served an old couple, they were here to ask mi about some problem they en-counted in words document. I wrote down step by step what they need to do if they need to download adobe flash player to their mac's. I'm real happy to see such a loving old couple, they smile thru-out the whole conversation. they even chat with mi after i helped them out with what they need. all this simple things really make my day =)

  • colleague
  1. helpful
  2. "only care about themself and their sales"
  3. excel in every simple areas
  4. knowledgeable
  5. team player